Welcome to West Side GM

Fast took care of my needs sent me on my way. Keeps me informed as to next appointments that may be needed oil changes or tire rotations ect.

Awesome people that were patient with me on choosing me truck. Once I decided the process went really fast. I was driving my truck off the lot the same day.

Have been buying vehicles from Jim and Diane Grant at West Side for the last 10-15 years. When it came time to order a new Camaro that's where I went because I knew they would get me the car that I wanted with the options that I wanted. Something that some bigger dealers weren't real interested in doing, Always feel welcome there even if is just to ask a question.

Very helpful & friendly. Very willing to answer all my questions. Diane is very helpful with questions I have about the way things work on the inside of my car.8

Talk to Charles he’ll make your buying experience the best you’ve ever had! We never expected to end up in Berlin but so glad we did!

I have always felt that West Side has been fair and I am completely satisified with the wok they do. I have been going to them for many years and have no complaints with their service or fees.

We have dealt with West Side since moving to Berlin in 1995. We have gotten more cars than I realize from them. The sales & service people we have dealt with are phenomenal. I would recommend West Side to anyone..

Over the years I think we have purchased 6 or 7 new vehicles at West Side and just recently a used Buick. Jeff worked very hard for us trying to find exactly the type of vehicle we were looking for. He touched base with us daily, keeping us updated. He found exactly what we were looking for at an auction. He brought it in and had the mechanics go through it. Also did some light scratch touch ups and put on a clear coat on the exterior as well as an entire interior cleaning. WOW! Obviously we are real happy. We have been a Customer since the 90's. I think that speaks for itself. Dick Meidl

Great experience as always they are very professional they explain when there us a problem in words you can understand very friendly and efficient and convenient Thanks

I absolutely love this dealerships maintenance and repair shop. Gene and the guys do a great job communicating what is going on with my vehicle. Very helpful. Always have it in on time and out when they say it is time for pick up. I feel comfortable here.

I felt good that some people take time out of there busy life to check out what is going on with my. Bob also made me feel better to drive my Trax

This was a follow up appointment to replace two wheels and mount new tires. I was very satisfied with the service provided and would highly recommend west side dealership to my friends.

great service and quality work done. I enjoying coming here. they keep me informed of the job. the good service they provide is very well apprieciated

My vehicle was having starting problems for over a week, and then it didn't start yesterday so we threw it on the battery charger, and took it in to West Side, they were able to squeeze it in and test it and replaced the battery for me with no problem.

They did a very good job taking care of my emergency I would recommend West Side Garage to any one. Thank you for your assistance

The West Side team was very helpful and also provided the rebates available associated with the service of my GMC. Excellent customer service. Thank you

I had an appointment for oil change and tire rotation got right in. The service person was very friendly, and professional he was able to answer all my questions. We always buy our vehicles at West Side because we get such great service from Jim and Diane Grant. I had other business try and to get me to use their services, but I tell them West Side the only place I will go!! When my husband ever has questions about his vehicles he calls Bob Hogan or Jeff Kapp. You have a great staff to work with. Tess & Jim Christman

After unsuccessfully dealing with another GMC dealer for the past 14 months for a product issue, West Side was recommended to me by a friend. "Bob" was very friendly and knowledgeable of the persistant issue and was very confident they could address the problem. I was kept updated on the progress and was very pleased with the quality of work performed on my vehicle.

They are thorough, friendly & professional. We have worked with them for 18 years and have never had bad service. We will never use another dealership!!

Easy to work with, very affordable, and comfortable waiting area. They diagnosed my problem and explained it so it made sense to me. The short drive to Berlin was well worth it.

Great service and body shop! They all did an excellent job getting the truck fixed to like new conditions. I had no suprises and they kept me updated on the repairs.Thanks!

I went in for my first oil change/service on a "new to me" vehicle I purchased from West Side in July. I have been more than happy with the Buick Encore and was really impressed with the service department. I made the service appointment on line and when I arrived Bob explained the procedure for pulling your vehicle in for service. They have a very comfortable waiting area and the whole appointment lasted an hour, including tire rotation. The summary of the vehicle inspection given was very thorough. I'm really impressed! Thanks!

They fix, explain & show what is wrong. Price was right & work on your behalf with GM. By doing that the price is less than it should be.

Diane Grant & James Grant did incredible work ensuring that I found a perfect commuter that was safe and reliable and matched everything I was looking for. I have bought multiple vehicles from them and they are phenomenal people. Highly recommended.

staff was friendly and work was completed close to the time frame given. waiting area was clean & condiments were available. service area was also clean & well staffed