Customer Testimonials
Very kind & courteous service! So happy with them. Would recommend their service to everyone.ll
I received the service I requested in a reasonable time. They were courtesy, friendly, and completed the service. They even looked at my coupons,and rewards points to get me the best price
I like to deal with Jeff in the service department he is easy to deal with and only lets me know about things that need attention.
Friendly and not pushy to make any decisions was a nice experience
Jeremy was very helpful in our search and never pushy. Once we decided which truck we were purchasing, Jeremy and Denise did the legwork before our appointment to get the paperwork started to keep the process more efficient. We were very pleased with the West Side team and were in our new truck quickly!
Always had amazing service here! Between the quick and efficient service team to the friendly down to earth customer service behind the desks I will never stop recommending west side gm
Very accommodating with paying over the phone to get in and out quickly in a busy day and having vehicle ready to go!
Very friendly and fair pricing knowledgeable sales staff I would and have sent friends and family to the dealership and will be back next year to shop for my truck
Quality work. Good communication. Friendly staff.When I needed an appointment to fix something, efforts were made to get me in where possible
Helpful staff, clean waiting area. Answered any questions I had and provided the service need for my car.
Had my oil changed and tires rotated in 35 minutes. Excellent service. Friendly staff.
Favorite place to take my vehicle. Great service and friendly people Answer all my questions.
Everyone at the dealership was helpful and friendly. I had an enjoyable buying experience there
West Side is the only shop I will take my vehicle to. Thank you so much for the assistance in getting my vehicle taken care of!
Jeff was Awesome.... listened to me & got me setup.. good representative for your company. Called me to offer me an early appointment... worked perfectly
Jeff LISTENED! He also warned me about a possible oil leak.... Great job by the whole Team! Keep it Up!
They have always provided great service. They go over options before doing the work. Their staff is friendly and professional.
This is the 7th vehicle I have bought from West Side GM in 5 years and have been getting vehicles there for 25yrs. Jeff and the team at West Side are top notch wouldn’t go anywhere else.
They were great to work with. It took no time at all to get my new car
Excellent Customer Service! Always friendly and helpful. Highly recommend West Side Garage. Never had a bad experience with them.
Diane, Jeff, and team were great to work with! My family has been buying cars from West Side for about 50 years. Thank you for another smooth purchase process!
I've purchased my vehicles from West Side and bring them back for all service needs.
Everyone is always helpful and professional. Diane is always willing to go help beyond what a normal sales agent actually needs to. That's why I shop local.
The service department was on time professional and did very good work. I recommend West Side in Berlin!
The service department fixed a leak in the back window of my Silverado and did a great job.
Great service and employees . Friendly . Helpful and very knowledgeable. I would highly recommend to others .
Very thankful for the work that was done thank you we will be back again
The fact they fit me in when I had a problem speaks leaps and bounds about the kind of service they provide. Great people!
Had a fault code that had multiple potential causes. Technician was able to pinpoint and repair the issue in short order. I appreciate their expertise and find their service charges reasonable.
Excellent Job !! Above and Beyond !!👍👏😃Jeff was Helpful and Explained in detail what was happening .. Helped us get rebate Etc … and mentioned Insurance coverage too ..👏👏👏😃
Westside is always there when I need them. I have never had a problem with any of their work and I've been a customer for over 30 years.
First visit - friendly staff, nice waiting room and good service. Thank you West Side Chevy
Bought the truck from them and only had them do all the service and extras added on, all very happy with the service, great job 👍
Best place to buy a vehicle. Owner and staff are great
This dealership is the best! Gets you in and out fast with there skilled mechanics and reasonably prices.
It was my first time the guys were very nice and i'm sure I'll be going back again
Very helpful..letting us take our vehicle overnight to get to get a feel of this vehicle and everything about it
Westside Garage has gone above and beyond to make sure I was happy with my purchase. I was so impressed that I sent my parents there to buy a vehicle. They definitely have that small town, family vibe values. I would highly recommend going there. Jeremy, Jeff, and Lisa are amazing. They definitely put their customer's needs first.
The experience with Chris and West Side GM was great. This is my 3rd vehicle purchase with West Side and they always have made it a good experience.
On 2 occasions they took my 2008 GMC Duramax in changed 2 glow plugs and last time fixed my broken mirror. Very satisfied!!!
Great service, they give great advice for future services and had no wait time or line
We are very happy with the window replacement , body work and paint job that was done. They match the color perfecly
Done in timely mannor,and it wasn't a gm product very pleased Bob is great
Great dealership. Always smooth transactions. I have been dealing with Westside Garage for many years and always a great experience.
I have been coming to Westside for many years and get the same great service from Diane and Jeff every time. These days it is nice to have someone in the service industry know you by name for a more personal touch. Thank you.
Service has been excellent as usual. Have been doing business here for over 20 years! Excellent service and staff!
Nice friendly place. Bob was very personal and explained my service in detail. Once service was completed, he even walked me out to my car.
They are honest and really work to get the best vehicle for your needs. The Service Department is tops, and you can trust their recommendations for your vehicle.
They always get my oil change done quickly in a timely manner. They explain the problem very good if there is one. Very helpful when I call them.
Great work. Friendly people. I will be back. Working in Berlin. It’s convenient. Thank you
Was good with the oil change and tire rotation and change the battery all in a hour
All very friendly. Even when we were having trouble with the Chevrolet app. Diane, my dealer called me the next day to see if I had gotten through and was able to set it up.
Smooth and simple experience
Westside is always thorough in their treatment of my vehicles. Always remind me of potential repairs that need to be addressed. Their rates are also fair.
Gave plenty updates throughout the service of my vehicle. Discussed unforeseen repairs before handling them. Always a pleasure to work with.
Service was professionally done. Got my vehicle back in a timely manner. Thanks for doing a great job.
It was great to work with Jeremy to buy our 2020 Equinox. He gave us suggestions of vehicles to meet our needs, was available by phone and email to answer our questions and send us info. We felt we got a great deal and Jeremy had everything ready for us upon pick up. We’ve worked with West Side Garage for years and are very happy with their maintenance service as well. Friendly and knowledgeable staff to work with.
Gene ess very friendly and thorough in explaining what was needed for. my vehicle will definitely be back
They are thorough and very friendly! Everyone was very nice and very helpful. They did exactly what I asked them to do.
Jeff in service listened to my needs and got me the tires that made the most sense. He was kind, prompt with his response and had a better price on new tires than two other shops. The service area was very clean.
I absolutely liked working with both Jeff's and diane for sure! Will most definitely come back
Great salesperson, great finance person, clean and well organized dealership. I would highly recommend west side Gm dealer!
Chris took care of everything for us over the phone since we were an hour drive away. All we had to do is pick up the truck. Very accommodating.
Great experience from start to finish! Love my new vehicle, staff was friendly, helpful and professional! The building is clean and organized!
Jeff is very good at explaining the work needed and performed, pleasure to work with.
GREAT SERVICE, DONE IN A TIMELY MATTER WITH A FRIENDLY STAFF. I WILL BE COMING BACK IN THE FUTURE.
Always on time with great service by great people. Could not be happier. Love that small town feeling.
Oil change and new tires, very friendly atmosphere, very reasonable in price.
Clean and also aclean waiting area. Pricy for. A battery'. Limited knowdge of EV option. Polite personnel
This was my first visit to West Side for service. I was reluctant because it was a new place, but the service was outstanding. Jeff was so accommodating and explained everything very clearly. He didn't try to sell me anything I didn't need or pressure me to have unnecessary repairs done. I will definitely be bringing my car back for service again.
I am happy. Easy transaction. We had a few issues but we worked through those. This is a small town dealership which is a good thing. Buy local !
They recently fixed my car that was hit. They were so patient and understanding. I also took in my truck for an oil change. They were able to get me in quickly and they did exactly as I requested.
Easy to get appointment Willing to find a loaner if necessarexcellent body work after running with deer Seamless work with our insurance agent and the entire car was detailed at delivery I have absolutely no recommendations for any improvements to their operations
Great salesperson...Chris. Knows his cars and provides great information without being overwhelming. Would purchase here again.
Very friendly. I brought the truck in it for some one to work they did a very nice job. They give me a very nice rental car. And only $35 a day I was very happy with Westside garage
I was very fortunate to find a car for my son. Thank you very much
They were on time, friendly, and efficient. They talked to me so that I understood what they did. They even helped save me some money.
The process of buying a truck and having them serviced seems to go very smoothly
The airbag recall work was done within the time limit specified…The waiting area was comfortable.
Very polite let you know if anything wrong , gets done in a timely manner, couldn't has for a better place to take my vehicle.
West Side Garage was wonderful to work with in the fixing of my car after I hit a deer. I’m very happy with the work they did to repair my car and I’m very happy to be driving my car again.
They treat you very well and very friendly. car is done in the Timely manner
Very helpful deal-ship, willing to help out and answer questions, very knowledgeable, one of the best experiences I’ve had at a GM dealer
The salesmen were not pushy at all, very honest and helpful when it came to purchasing my new vehicle. John Nixon was especially exceptional.
They got my car and fixed it the same day. They helped me get a rental so I could complete some errands.
We have been purchasing our vehicles for West Side Garage they have always provided GREAT Service and work with us to get the vehicle we want at the best price.
Excellent service, polite,knowledgeable and wonderful follow up of services the following day.
Jeremy did a great job at helping me pick out the right truck for me.
Staff is very friendly and helpful. They will try to answer any question you may have.
I have purchased numerous vehicles from West Side, over many years. I believe “that says it all”. I usually find a way to create a unique buying experience in my buying or trading process. Jeff and his staff have always treated myself and my wife well and worked diligently to negotiate a process. If we didn’t respect the dealership, we certainly wouldn’t have returned. Thx Jeff and Jeremy.
GREAT SERVICE,COMPLETED IN A SHORT TIME BY A FRIENDLY STAFF.
Very friendly and professional . Very easy and pleasant to work with. Felt very much at home and not pressured. Everyone seemed to work together to get the purchase done. Very pleased and would recommend their team to everyone. Thanks again for everything.
Great sales department and service department. Can't go wrong with this dealership and it's employees.