Customer Testimonials
I owned my own repair shop for 10 years and always was upfront and honest. Of all shops I have been to, this is what I expect. I bought new from here because the salesman Jerimy found what I wanted. Brought in for the 500mile check up and loved the staff. The shop was Friendly, honest and timely and priced fairly. Keep up the good attitude westside
This is our 3rd car from Westside and we won't go anywhere else. Jeff an his team are amazing, everything from financing to explaining how the different buttons and screens work. We drive almost an hour and a half each way and they truly are the BEST Dealership to deal with !!!! I can't thank everyone there enough for the outstanding service we always receive!!!!
Dealership always good. Takes too long when you call the service department for someone to pick up. Over 5 minutes
Everything was fantastic. No problems great people to deal with. Would definitely recommend to everyone
I have been doing business with West Side for 30 years, overall they have done a great job. However, in this specific situation, I had to wait a lengthy amount of time for my invoice to be processed, I also waited too long in line to pay my bill.
Great service with my GM vehicle. Always kept me posted as to the progress. Went out of their way to obtain a part that was needed. I would recommend West Side service to anyone !
Great service done in a timely manner.
Simple, straightforward, buying experience. Diane was great to work with and had exceptional knowledge of vehicle. I would definitely buy my next vehicle from there. Looking forward to their great service department from what I’ve heard from others
Buying a vehicle from West Side GM is great experience. Very well organized and financing completed immediately. Vehicle had accessories installed and ready for pick up as scheduled.
Always treated good. Bob in the body shop worked really well to get a part and installed it in very little time. Seems the whole crew is in sync.
The my vehicle repairs were diagnosed and completed quickly. Gene, my service manager, was personable. I felt like I was treated well. Thank you West Side GM.
Went in to get service done. Everything went really smooth, and ended up being cheaper than I was quoted.
I have gone to west for many years because they do their best to give me good service in a timely manner.
Customer service is first rate. The staff quickly diagnosed and repaired my vehicle, with minimal down time.
No upselling, finished in decent time. No upselling, finished in a decent time. Comfortable lounge/waiting area to wait in. Clean bathrooms.
Always very helpful enjoy working with them. Keeps you informed on what is going on.
Friendly and helpful.
they have always taken wonderful care of any issues with my vehicle. Would like to see the popcorn machine back to work,
Jeremy very good to work with. He went above with our account tomake it work.We drove by many dealerships to buy from them, We have bought many viehicles from them and told our son to give them a chance and now they are buying from them.
Great to work with John was very responsive with my call.
Have treated me and my family for many years been a real good experience with them keep up the great work
Great people and Great service!! I wouldn't go anywhere else to buy a vehicle!!
Everyone was so friendly and helpful. I just moved to Berlin and was in dire need of an oil change and was so glad to find an actual Chevy dealership to take my truck to. Jeff got me in that afternoon and I was so relieved. He also let me know there was a recall due on my truck and they took care of that as well.
Always efficient and friendly. I am always comfortable doing business with West Side garage service department
Not sure my tires got rotated? But everything else went well. Took about an hour, which was ok.
Great service and communication! I would recommend West Side Garage in Berlin to my family and friends!
We have bought all but 1 vehicle from this dealer in the past 25 years. We are treated like family every time we walk in the door.
Jeff kept me updated as my Terrain was being worked on. Unfortunately, the repair was unsuccessful. Still waiting for call from him with estimate on replacement radio.
Both John and the dealership in general were accommodating and easy to work with. I drove over 100 miles because I was looking for this particular car and I wasn't disappointed
I recently purchased a new vehicle from West side GM and the experience was exceptional. Jeff Maldwin is a top notch owner and everyone there is positive and professional.
easy appoint made recommendations pleasure to work with will go back again for service. bye.
Very happy with the service and the happy people. My oil change didn’t take long at all.
Thank you west side garage for being prompt on your repair work. Thanks to your mechanics being well trained!
Truck was done on time and at a good price.
Home town pride. So glad West side is here in Berlin. Great staff. Great service
Love dealing with Diane Grant very caring person help with all our qutions she is the best salesperson
Jeremy was friendly and helpful. The whole staff made the sale process go quickly. I love my new car!
Chris at West Side provided great service helping me find the right used Traverse. Highly recommend this dealership.
Great place, Great people, Very Reliable. Always leave relaxed with one less thing to worry about knowing our vehicle is well taken care of.
First and last time bringing my vehicle to west side garage. No timeliness whatsoever. Total mistake
Friendly fast service. Kept me informed Wait time was less than quoted Would recommend service dept
Diane Grant was great to work with.
Friendly and had my oil change /tire rotation done in no time. Helped me use my points at check out and had a very good experience
They treat us fairly and honestly very nice people complete the work in a timely fashion
Took a week to get my car in but the.y looked at it promptly then. Was done next day
Good at performing routine maintenance and checking any concerns you have on your vehicle as well as dealing with any recalls.
Had a good experience purchasing my new vehicle. Diane is always friendly and helpful. She found the car I wanted and took my trade in. There were so many new features on the car, Diane took the time to explain how everything worked. Diane also said if there were any questions to please stop in and she would help me with the new display screen.
Always Friendly Faces, and do good work as promised …I enjoy the TeamWork approach at this dealership
Very professional, friendly and clean dealership service center. Fair pricing with no pressure upselling.
We recommend West Side Garage, Inc for your auto/truck needs. If you need reliable service on your vehicle West Side GM is the place to go. If you are looking for the right vehicle, we recommend West Side GM. We have been doing business with West Side GM in Berlin, Wisconsin for over 19 years and have never had an issue with their service department or their sales department.
Our experience in purchasing our vehicle was our decision and I did not feel pushed into making a decision the sales associate was friendly and accommodating things we discussed about the vehicle we're taking care of in a timely fashion I am very pleased with this experience and would definitely buy another vehicle and have my vehicles serviced here.
Very professional, friendly, and punctual. Had a great experience. Thank you West Side Garage. Thank you Jeff. Now for the salesman who sold us our 2024 Traverse, Jeremy you went above and beyond your job, answered his phone and e mails in a timely manner. Always was professional and friendly. (Even funny) had a awesome experience with him. Hope to have a friend for life. Thank you Jeremy 😊
**Svc Review**Jean in Svc was so helpful. They helped clean up a mess that Kunes Oak Creek screwed up! Jean really went the extra mile. Called the warranty company, got all the right things ordered. Kept me updated the entire time. Good service does still exist!
Quick service Clean service area Nice waiting area with coffee and bottled water.
Very kind & courteous service! So happy with them. Would recommend their service to everyone.ll
I received the service I requested in a reasonable time. They were courtesy, friendly, and completed the service. They even looked at my coupons,and rewards points to get me the best price
I like to deal with Jeff in the service department he is easy to deal with and only lets me know about things that need attention.
Awesome. Service was done on my vehicle and completed a day before it was scheduled to be completed. It is nice to see service like this. It reminds me when service meant something to all involved. Thank you again!
Jeremy was very helpful in our search and never pushy. Once we decided which truck we were purchasing, Jeremy and Denise did the legwork before our appointment to get the paperwork started to keep the process more efficient. We were very pleased with the West Side team and were in our new truck quickly!
Always had amazing service here! Between the quick and efficient service team to the friendly down to earth customer service behind the desks I will never stop recommending west side gm
Very accommodating with paying over the phone to get in and out quickly in a busy day and having vehicle ready to go!
Very friendly and fair pricing knowledgeable sales staff I would and have sent friends and family to the dealership and will be back next year to shop for my truck
Helpful and very considerate.
Quality work. Good communication. Friendly staff.When I needed an appointment to fix something, efforts were made to get me in where possible
Helpful staff, clean waiting area. Answered any questions I had and provided the service need for my car.
Had my oil changed and tires rotated in 35 minutes. Excellent service. Friendly staff.
Favorite place to take my vehicle. Great service and friendly people Answer all my questions.
Everyone at the dealership was helpful and friendly. I had an enjoyable buying experience there
West Side is the only shop I will take my vehicle to. Thank you so much for the assistance in getting my vehicle taken care of!
Jeff LISTENED! He also warned me about a possible oil leak.... Great job by the whole Team! Keep it Up!
They have always provided great service. They go over options before doing the work. Their staff is friendly and professional.
This is the 7th vehicle I have bought from West Side GM in 5 years and have been getting vehicles there for 25yrs. Jeff and the team at West Side are top notch wouldn’t go anywhere else.
They were great to work with. It took no time at all to get my new car
Excellent Customer Service! Always friendly and helpful. Highly recommend West Side Garage. Never had a bad experience with them.
Diane, Jeff, and team were great to work with! My family has been buying cars from West Side for about 50 years. Thank you for another smooth purchase process!
I've purchased my vehicles from West Side and bring them back for all service needs.
Everyone is always helpful and professional. Diane is always willing to go help beyond what a normal sales agent actually needs to. That's why I shop local.
The service department fixed a leak in the back window of my Silverado and did a great job.
Great service and employees . Friendly . Helpful and very knowledgeable. I would highly recommend to others .
Very thankful for the work that was done thank you we will be back again
The fact they fit me in when I had a problem speaks leaps and bounds about the kind of service they provide. Great people!
Had a fault code that had multiple potential causes. Technician was able to pinpoint and repair the issue in short order. I appreciate their expertise and find their service charges reasonable.
Excellent Job !! Above and Beyond !!👍👏😃Jeff was Helpful and Explained in detail what was happening .. Helped us get rebate Etc … and mentioned Insurance coverage too ..👏👏👏😃
They serviced my truck installed my new rims and tires, they said they used liquid to balance them found out later they used a ton of weights and broke off two bolts for the hub caps after I ordered another hub cap the owner was belligerent after realizing she was in the wrong fixed that. Two weeks later I went in to get the tires rotated and they refused to service the truck.
Westside is always there when I need them. I have never had a problem with any of their work and I've been a customer for over 30 years.
First visit - friendly staff, nice waiting room and good service. Thank you West Side Chevy
Bought the truck from them and only had them do all the service and extras added on, all very happy with the service, great job 👍
Best place to buy a vehicle. Owner and staff are great
This dealership is the best! Gets you in and out fast with there skilled mechanics and reasonably prices.
It was my first time the guys were very nice and i'm sure I'll be going back again
